Responsible Gambling Policy

At ZuluSpins we take responsible gambling seriously. Our goal is to keep play safe and enjoyable by offering practical tools, clear information and easy access to support when it’s needed. We encourage all players to gamble within their means and to use the controls available on their accounts to maintain healthy play habits.

Player protection principles

We believe in transparency, privacy and player control. We promote safer gambling through optional account controls, prompt customer support and fair handling of account issues. Our approach is practical: give players the tools to manage their activity and the guidance to recognise when to seek help.

Activity-control tools

Deposit limits

Players can set daily, weekly or monthly deposit limits to control how much they add to their account. Limits are adjustable from the account Responsible Gambling section, or you can ask our support team to set or lower a limit for you.

Loss limits

Loss limits help you cap net losses over a set period. These limits work alongside deposit caps and are designed to keep play predictable. If you need a change to an existing loss limit, contact live chat or [email protected].

Time limits and breaks

We offer short time-outs and longer self-exclusion options. A time-out is a temporary break from play for a set number of days, while self-exclusion blocks access for an extended period. Both can be activated in your account or by contacting our support team.

Account restrictions

If you suspect your account is being used inappropriately, or you want to close or restrict it for any reason, reach out via live chat or [email protected]. Requests are handled promptly and discreetly.

Recognising signs of problematic behaviour

Watch for changes in behaviour that may indicate gambling is becoming a problem. Common warning signs include:

• Spending more than intended or chasing losses
• Neglecting work, family or daily responsibilities
• Increasing frequency of play or hiding activity
• Borrowing money to gamble or feeling unable to stop

Practical tips to stay in control

• Set a clear budget before you play and stick to it
• Use deposit and loss limits to remove temptation
• Take regular breaks and avoid prolonged sessions
• Never gamble with money needed for bills or essentials
• If you feel stressed or upset, avoid gambling until you’re calm

Professional help and support

If you think you need professional help, please contact a local support service, your healthcare provider or a trusted adviser. If you require immediate assistance with your account or want guidance on resources, contact our support team via live chat or email at [email protected]. In emergencies, contact your local emergency services.